Below is a list of 15 Frequently Asked Questions and the answers
to them, if you have any additional questions, please feel free to
contact us at all times.
We at CookieHost.com provide "Piece of Cookie" web hosting services since 2006 and we take
a great care of each and every client we have, your happiness is
our success, so naturally you are guaranteed to have a sweet hosting
experience with us!
Please be sure to click here in order to visit our client testimonials page.
No we don't, accounts setup is totally free with CookieHost.com
Do you offer a money back guarantee?
Sure we do! Unlike other providers which offer a limited money
back guarantee, we offer a FULL 90 day money back guarantee on
all of our hosting plans, no questions asked. (domain names are
nonrefundable since they are nonrefundable to us or anywhere on
How do I pay?
We accept credit card payments via our secured authorized retailer, 2checkout.com (one of the largest online retailers) 2Checkout.com accepts all major credit cards such as: American Express, Visa, MasterCard, Discover, Diners and more.
PayPal payments are accepted as well.
How fast is your support?
We have a 24/7 support team that will promptly address all your
questions and will provide you with the best possible support.
What kind of servers do you run?
We utilize blazing fast 64 bit Unix based servers with RAID hard drive arrays, for further specifications
please check our web hosting plans overview page.
Where are your servers located at?
Our servers are located at Tampa Bay Florida, US.
How many domains (sites) can I host using the same hosting
That depends on the hosting plan you'll choose, for example our
"Mini Plan" can be used to host up to 2 domains (sites),
other plans such as the "Midi Plan" can be used to host
up to 5 domains and the "Maxi Plan" can be used to host
up to 10 domains, for more info please check our hosting
plans overview page.
Can I host a domain that was registered
with another provider with CookieHost.com?
Yes, you can have your domain(s) registered with another provider
and host it with us.
Which domain extensions (.com/.net/.org
etc.) can I host with you?
We host ALL domain extensions.
Do you provide domain registration services
Yes, we provide domain registration services as well. In addition,
if you have registered a domain(s) with another provider, you may
transfer its registration to us so it can be managed with us along
with your hosting plan.
Will I have a site builder?
Yep, you'll have a "Piece of Cookie" site builder which
you'll be able to use to simply and easily create your site - Click here to try it out now!
Once my account is activated, how will I
manage it and what features will it have?
All our hosting plans come with a super friendly control panel - cPanel which will enable you to easily manage your hosting account, setup
email accounts, create databases, view your site visitors statistics
and much more...
As an additional bonus you'll also get "Softaculous",
a neat tool that with a click of mouse will enable you to install
dozens of scripts such as: Blogs, Content Management Systems,
Customer Relationship Scripts, Forums, Shopping Carts, Guest Books,
Image Galleries, Pools and many many many more :) All with a click
of a mouse. No programming knowledge required!