LiveZilla Live Help

Below is a list of 15 Frequently Asked Questions and the answers to them, if you have any additional questions, please feel free to contact us at all times.


Why CookieHost.com?
We at CookieHost.com provide "Piece of Cookie" web hosting services since 2006 and we take a great care of each and every client we have, your happiness is our success, so naturally you are guaranteed to have a sweet hosting experience with us!

Please be sure to click here in order to visit our client testimonials page.

How much a web hosting account will cost me?
Please check our web hosting plans overview page to view our hosting plans specifications and pricing info.

Do you charge a setup fee?
No we don't, accounts setup is totally free with CookieHost.com

Do you offer a money back guarantee?
Sure we do! Unlike other providers which offer a limited money back guarantee, we offer a FULL 90 day money back guarantee on all of our hosting plans, no questions asked. (domain names are nonrefundable since they are nonrefundable to us or anywhere on the net).

How do I pay?
We accept credit card payments via our secured authorized retailer, 2checkout.com (one of the largest online retailers) 2Checkout.com accepts all major credit cards such as: American Express, Visa, MasterCard, Discover, Diners and more.

PayPal payments are accepted as well.

How fast is your support?
We have a 24/7 support team that will promptly address all your questions and will provide you with the best possible support.

What kind of servers do you run?
We utilize blazing fast 64 bit Unix based servers with RAID hard drive arrays, for further specifications please check our web hosting plans overview page.

Where are your servers located at?
Our servers are located at Tampa Bay Florida, US.

How many domains (sites) can I host using the same hosting plan?
That depends on the hosting plan you'll choose, for example our "Mini Plan" can be used to host up to 2 domains (sites), other plans such as the "Midi Plan" can be used to host up to 5 domains and the "Maxi Plan" can be used to host up to 10 domains, for more info please check our hosting plans overview page.

Can I host a domain that was registered with another provider with CookieHost.com?
Yes, you can have your domain(s) registered with another provider and host it with us.

Which domain extensions (.com/.net/.org etc.) can I host with you?
We host ALL domain extensions.

Do you provide domain registration services as well?
Yes, we provide domain registration services as well. In addition, if you have registered a domain(s) with another provider, you may transfer its registration to us so it can be managed with us along with your hosting plan.

Will I have a site builder?
Yep, you'll have a "Piece of Cookie" site builder which you'll be able to use to simply and easily create your site -
Click here to try it out now!

Once my account is activated, how will I manage it and what features will it have?
All our hosting plans come with a super friendly control panel - cPanel which will enable you to easily manage your hosting account, setup email accounts, create databases, view your site visitors statistics and much more...

As an additional bonus you'll also get "Softaculous", a neat tool that with a click of mouse will enable you to install dozens of scripts such as: Blogs, Content Management Systems, Customer Relationship Scripts, Forums, Shopping Carts, Guest Books, Image Galleries, Pools and many many many more :) All with a click of a mouse. No programming knowledge required!

Click here for Softaculous demo.

How long will it take for my new hosting account to become active?
Almost instantly! From the time you'll place your order it will only take up to an hour for your new hosting account to become active, then you'll be sent an email with your login info.

Click Here To Order Now!